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Context Help

If you get lost inside our hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A popup will appear. It contains elaborate information about all the operations that you can perform on the given page. Each pop-up menu opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide selection of tutorial video clips demonstrating how to use our web hosting Control Panel. They're meant for those of you who want to see how things are being done rather than only reading articles. Thus, everyone can swiftly become familiar with our Control Panel by simply watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you need, have a gaze at our extensive Frequently Asked Questions section, which includes questions asked by actual people and offers real solutions. We frequently update our FAQ section with new entries in an attempt to embrace all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the answer you need in the FAQ database either, you can contact our great team of technical support engineers available 24x7 and eager to assist you with any problem. Each support ticket you send will be answered within 60 minutes (the average response time being about 20 mins), so you won't have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 258443

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com